Privacy Policy
Effective date: November 12, 2026
Haven Dance ("Haven Dance," "we," "us," or "our") operates a dance studio at 1113 Murfreesboro Rd #313, Franklin, TN 37064. This Privacy Policy explains what information we collect through our website at danceathaven.com, our trial-class and enrollment pages (including join.danceathaven.com), our online shop, and our text, email, and chat communications, and how we use and protect it. By using our website or services, you agree to this policy.
Information We Collect
Information you give us. When you book a trial class, register for classes, camps, parties, or events, make a purchase, chat with us, or contact us, we may collect:
Parent or guardian name, email address, phone number, and mailing address
Student name, age or date of birth, and class or program interests
Emergency contacts and any health, allergy, or safety information you choose to share so we can care for your dancer
Order details, sizes, and shipping information for dress code and shop purchases
Messages, questions, and feedback you send us
Payment information. Payments are processed by our third-party payment and registration providers. We do not store full credit card numbers on our website.
Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, and similar usage information through cookies, pixels, and similar technologies.
How We Use Your Information
To schedule trial classes and process registrations, tuition, and purchases
To communicate with you about classes, schedules, closures, recitals, events, billing, and your account
To send news, promotions, and enrollment information (you can opt out at any time)
To keep students safe and respond to emergencies
To answer questions and provide customer support
To understand how our website is used, measure our advertising, and improve our services
To comply with legal obligations and protect the rights and safety of our students, families, staff, and business
Text Messages (SMS)
If you give us your mobile number and agree to receive text messages, we may text you about trial classes, registration, class reminders, schedule changes, billing, and studio news and offers. Message frequency varies. Message and data rates may apply. Consent to receive marketing texts is not a condition of any purchase or enrollment.
You can opt out at any time by replying STOP to any message. You may receive one final message confirming your opt-out. Reply START to resubscribe, or reply HELP for help. You can also contact us at info@danceathaven.com or 615-241-5557.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver our messages.
How We Share Your Information
We do not sell your personal information. We share it only as described below:
Service providers who help us run the studio, such as our class registration and billing system (Jackrabbit), our customer communication and scheduling platform, our website and online store host (Squarespace), our dress code shop partner, payment processors, and email and text message delivery services. They may use your information only to provide services to us.
Advertising and analytics partners, such as Meta (Facebook and Instagram), which may receive website activity information through cookies or pixels to help us measure and improve our ads.
Legal and safety reasons, when required by law, subpoena, or court order, or when needed to protect the rights, property, or safety of Haven Dance, our students, families, or others.
Business transfers, if Haven Dance is sold, merged, or reorganized.
Cookies and Advertising
We use cookies and similar tools to keep our website and shop working, remember your preferences, understand how visitors use the site, and show relevant ads on platforms like Facebook and Instagram. You can block or delete cookies in your browser settings, though some parts of the site may not work properly. You can manage ad preferences in your Facebook and Instagram account settings or at optout.aboutads.info.
Children's Privacy
Our classes serve children, but our website and communications are intended for parents and guardians. Information about students is provided by their parent or guardian, and we use it only to provide our programs and keep students safe. We do not knowingly collect personal information directly from children under 13. If you believe a child has given us personal information without a parent's consent, please contact us and we will delete it.
How Long We Keep Information
We keep personal information for as long as needed to provide our services, maintain student and billing records, and meet legal, tax, and accounting requirements. When it is no longer needed, we delete it or make it anonymous.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards and limit access to people and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
Email: Click "unsubscribe" in any marketing email.
Text messages: Reply STOP to any message.
Access, update, or delete: Update your family's details in the Parent Portal or email info@danceathaven.com to request access to, correction of, or deletion of your information. We may need to keep some records for legal or billing reasons.
Links to Other Websites
Our website links to other sites and services, such as our registration portal, online shop partners, Instagram, and Facebook. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact Us
Haven Dance
1113 Murfreesboro Rd #313
Franklin, TN 37064
Phone: 615-241-5557
Email: info@danceathaven.com